Troubleshooting


The actions that the user can take if something goes wrong are:

  • If, for any reason, the program crashes or something does not seem quite right, then uninstall it manualy using the Control Panel and install it again. If the issue persists, one can use the Error Reporting facility.
  • Open the Tools>Options dialog and press Reset All. The later will reset the program to a "factory" state. The program will restart. This is the prefered way to reset the program, rather than reinstalling it. If you reinstall the program more then once send us the log file (see Error Reporting).